Raw Bandwidth Communications, Inc.
Your Friendly Neighborhood ISP                                                     Formerly Tsoft Internet Services

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• What is my website address?
• Where do I up load my website files?
• When I go to my website all I can see is a list of files and directories, or an error telling me I don't have access. Where is my home page?
• I uploaded my pages to www.rawbw.com, why can't I see my website or the changes I just made?
• Can I use FrontPage to design my website?
• How many Megs of web space do I have to use?
• Am I allowed to use my own CGI scripts?
• Do I have access to log files?
• Do your servers support PHP (Hypertext Preprocessor) and SSI (Server Side Includes)?
• Do your servers support ASP (Active Server Pages)?
• How do I use Microsoft Internet Explorer to FTP my website files?

Your website address or URL is:

www.rawbw.com/~<username>

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After creating your web files, upload them using a FTP program to
Host Name/Address:

www.rawbw.com

Once you are logged via FTP into www.rawbw.com with your username and password you will be in your home directory where you should place your files.

We recommend WS_FTP or Cute FTP for windows machines and Fetch for MACs. These can be downloaded for free at www.tucows.com.

Remember to name the first page of your website index.html all in lower case letters.

Click here if you need help configuring your FTP program.

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Make sure you have named the first page of the website index.html all in lowercase letters. This is how the server knows which page to open first.

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Make sure you have named the first page of the website index.html all in lowercase letters. This is how the server knows which page to open first.

Make sure you have hit the refresh button on your browser to have the new server information sent.

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Yes, you can use FrontPage for web design, but you will not be able to use the extensions FrontPage offers. Our servers do not support them.

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You have 25MB of web space on www.rawbw.com which is included in your account.

If you would like to increase your web space to 200MB, you can upgrade your account to have shell access. Along with increased web space the shell access gives you the ability to run CGI scripts on your site and use PHP.

If you would like to upgrade your account, please send email to sales@rawbandwidth.com.

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Sorry, in order to use CGI scripts you will need to upgrade your account to have shell access.

Please send email to sales@rawbandwidth.com to have shell access added to your account.

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Sorry, in order to collect log files for your website at the present time you will need to upgrade your account to have shell access.

Please send email to sales@rawbandwidth.com to have shell access added to your account.

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Yes, our servers do support PHP and SSI, but you will need shell access first.

If you would like to upgrade your account to use PHP please call us at (650)802-8006 or send email to sales@rawbandwidth.com to have shell access added to your account.

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No, sorry we do not.

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1) Open Internet Explorer
2) In the address field fill in the following: ftp://<username>@www.rawbw.com then hit Enter.
3) You will be prompted to enter your password.
4) Drag and drop the files you want sent to the server on to IE.

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