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Web Hosting with Shell Account
What is my website address?If you do not have your own domain name your website address or URL is: www.rawbw.com/~<username> If you do have your own domain name your website address or URL is: www.<virtual.dom> Please note, customers with their own domain will still have www.rawbw.com/~<username> available to you as a separate website. When you are uploading your files to shell.rawbw.com please make sure you are placing your files in the correct directory. See Where do I up load my website files if I have my own domain name? for more information. Where do I up load my website files if I do not have my own domain name?After creating your web files, upload them using a FTP program to: shell.rawbw.com Once you are logged via FTP into shell.rawbw.com with your username and password you will be in your home directory ~<username> . Place all of your files in the folder called: public_html We recommend WS_FTP or Cute FTP for windows machines and Fetch for MACs. These can be downloaded for free at www.tucows.com. Remember to name the first page of your website index.html all in lower case letters. Click here if you need help configuring your FTP program. Where do I upload my website files if I have my own domain name?After creating your files you will need to upload them using a FTP program to shell.rawbw.com Once logged in you must change to the following directory: /home/web/<virtual.dom>/docs We recommend WS_FTP or Cute FTP for windows machines and Fetch for MACs. These can be downloaded for free at www.tucows.com. Remember to name the first page of your website index.html all in lower case letters. Click here if you need help configuring your FTP program. Please note, customers with their own domain will still have www.rawbw.com/~<username> available to you as a separate website. Files you would like to see at this URL should be placed in public_html folder in your home directory ~<username>. When I go to my website all I can see is a list of files and directories, or an error telling me I don't have access. Where is my home page?Make sure you have named the first page of the website index.html all in lowercase letters. This is how the server knows which page to open first. This error could also be caused by the index.html file not being world readable, however the default when creating the file likely will be appropriate file permissions. I uploaded my pages to shell.rawbw.com, why can't I see my website or the changes I just made?Make sure you have named the first page of the website index.html all in lowercase letters. This is how the server knows which page to open first. If you do not have your own domain and are using www.rawbw.com/~<username> as your website address, make sure you have placed all of your website files in the public_html folder. If you do have your own domain, make sure you have placed all of your files in the directory /home/web/<virtual.dom>/docs Make sure you have hit the refresh button on your browser to have the new server information sent. Can I use FrontPage to design my website?Yes, you can use FrontPage for web design but you will not be able to use the extensions FrontPage offers. Our servers do not support them. How many Megs of web space do I have to use?You have 200MB of web space on shell.rawbw.com which is included in your account. All shell accounts can purchase more web space for an additional charge. Prices vary so if you have questions please call us at (650)802-8006 or send email to sales@rawbandwidth.com. Am I allowed to use my own CGI scripts?Yes! If you do not have your own virtual domain name and are using www.rawbw.com/~<username> as your website address, then place your scripts in: ~<username> /public_html/cgi-bin If you have a virtual domain name you will need to place your scripts in: /home/web/<virtual.dom> /cgi-binPlease be careful which third-party scripts you use and consider security implications when writing scripts to avoid your account being compromised by others. Before each script execution, the web server does some security checks on your scripts to help cut down on the chance for accidental security problems you may leave into your account, but this can also result in strange errors. If you get errors, particularly web server misconfig errors, when trying to invoke one of your scripts, you should check the /var/log/httpd/cgi.log file for helpful hints as to why the execution failed. Some (but not all) of the requirements are that the script file be owned by you, not writeable by anyone else, and that the directory the script is in is also owned by you and not writeable by anyone else. Do you have CGI scripts already on the server for me to use?Sorry, we do not provide CGI scripts, but you are welcome to use your own. Do I have access to log files?Log files are located in the following directory: /var/log/httpd/ If you do not have your own virtual domain name and are using www.rawbw.com/~<username> as your website address, your log files are grouped together with other users in a file named: access_log If you have a virtual domain name (www.<virtual.dom>), look for the file with the name <virtual.dom>-access_log in the /var/log/httpd/ directory. What permissions settings should my files have?To be accessible on your website, files must be readable by the world. The recommended permissions are 644 which will be read/write by you, and read-only by everyone else. Directories should usually be mode 755, which is read/write/execute by you, and read/execute by everyone else. Also, your home directory must allow access by others so they can get to the public_html directory, but not necessarily directory listing access. The mode should be defaulted to 711 by us when your account was created, which allows full access to you, but only lets other users access a file if (a) they already know the file's name (ls won't show them), and (b) they have access to the file itself. Click here for instructions on how to change permissions with WS_FTP. Do your servers support PHP (Hypertext Preprocessor)?Yes, they do! To set up your account to use PHP you will need to create a .htaccess file with the following line: AddHandler php4-script .php If you do not have a virtual domain name place the .htaccess file in: ~<username>/public_html If you have a virtual domain name place the .htaccess file in: /home/web/<virtual.dom>/docs You are able to use any extension you like. The .htaccess takes effect for pages in the current directory and pages deeper in the tree. If you do not want the .htaccess to take effect for your whole site you would place the .htaccess in the directory where your pages start using PHP. The .htaccess file must be world readable but not world writeable, mode 644 is good. Click here for instructions on Changing File Permissions with WS_FTP. Do your servers support ASP (Active Server Pages)?No, sorry we do not. How do I password protect my web pages?Click here to find information on password protecting your web site. How do I enable SSI (Server Side Includes) for my website?To set up your account to use SSI you will need to create a .htaccess file with the following lines: AddType text/html .shtml Specifying .shtml as we did above will enable SSI for files with the .shtml extension. If you wish to use SSI for other files extensions you will need to specify those here also. If you do not have a virtual domain name place the .htaccess file in: ~<username>/public_html If you have a virtual domain name place the .htaccess file in: /home/web/<virtual.dom>/docs You are able use any extension, but .shtml is fairly standard. Please do not use .html as your file extension unless you actually need SSI in the majority of your .html files since that will incur server overhead for all pages with that extension even if they are not using SSI. The .htaccess takes effect for pages in the current directory and pages deeper in the tree, unless overridden by another .htaccess file deeper in the tree If you do not want the .htaccess to take effect for your whole site you would place the .htaccess in the directory where your pages start using SSI. The .htaccess file must be world readable but not world writeable, mode 644 is good. Click here for instructions on Changing File Permissions with WS_FTP. How do I use Microsoft Internet Explorer to FTP my website files?With a browser you will only be able to upload pages to ~<username> and not your virtual domain. Please use an FTP program to upload to your virtual domain. Click here for the FAQ on Where do I upload my website files if I do have my own domain name?
1) Open Internet Explorer What type of web server software are you running?We use Apache as our web server software. Please visit http://httpd.apache.org/docs/mod/directives.html for a list of directives you can use in .htaccess. Please note that not all directives are allowed. Copyright ©2002 Raw Bandwidth Communications. All Rights Reserved. |
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