Raw Bandwidth Communications, Inc. |
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800 566 1877
Business Connectivity
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Raw Bandwidth Questions? |
What is DSL?DSL is an "always-on", dedicated service, similar to T-1s or Frame Relay, available from ISDN speeds (144Kbps) through T-1 speeds (1.5Mbps). Like Frame Relay, DSL is distance insensitive within the service area, and with several competing telephone companies, DSL "loop" pricing (the line to your home or office) is significantly less expensive than Frame Relay. DSL speed ranges from 3 to 50 or more times faster than a modem connection. It is a 24 hour, 7 day connection, with no per minute phone charges, no waiting for modems to connect, and no dropped connections. Raw Bandwidth offers businesses DSL service utilizing AT&T/ASI ADSL lines, connected to us for upstream Internet connectivity and your front-line service support. ADSL lines offer faster download speeds than upload, so T-1 service may be more appropriate for sites needing to offer servers or VPN access to the outside, though the slower upload speed is okay for running a mail server and low-volume web server not too heavy on the multimedia. ADSL is also ideal for the teleworker to access the Internet and the office. Why does my company want it?Productivity is enhanced with faster access times and no dialup waits. (Instantaneous connectivity, instead of waits of up to a minute for a dialup account using an analog dialup modem) All of your employees can connect through your Local Area Network(LAN) to the DSL line, and share this single high speed line for Internet access. Eliminate extra phone lines and usage charges, the wait for a modem to connect and the for web pages to load, and multiple ISP accounts. Increase your productivity all while saving money! Once your DSL service is set up, the Internet becomes an integrated part of your business. Can I get DSL?Business DSL is available from Raw Bandwidth throughout most of the greater San Francisco Bay area in specific locations where ADSL is available, up the coast to the Oregon border (California LATA 1). Distance from a telephone company's Central Office (CO) or DSL-enabled Remote Terminal (RT) is a limiting factor in its availability. To check availability, you can complete the pre-qualification and order form below, email us at sales@rawbandwidth.com, or phone us at 650-802-8006. Even if DSL isn't available, our sales and technical staff will be happy to help you find the fastest, most cost-effective solution available. Details (including costs)Service Pricing and Philosphy
Raw Bandwidth's approach to pricing all of our services is to offer
sustainable pricing, and quality service... we focus on providing the
full throughput of your line on a statistically sustained basis to the
Internet. Running servers on this service is perfectly permissable,
however resale (or give/trade) of IP connectivity on these services is
not permitted. You may contact us to negotiate pricing if you wish
to share your connection with your neighbors, to resell connectivity
to the public, etc.
Raw Bandwidth's Business DSL service
utilizes an ADSL line from AT&T/ASI, connected to us for upstream
Internet connectivity.
Click here to place an
order or submit your address for pre-qualification to determine if you likely
can get this type of DSL line at your location. Service over SBC/ASI ADSL lines:
*+ In exchange for a 12-month term commitment,
Customer receives a lower Base Monthly Rate (first column) as compared
to service
established on a month-to-month basis. Upon completion of the
term commitment period, service continues month-to-month at this
same reduced Base Monthly Rate. Some plans have an additional "In-Term
Monthly Discount" (second column) which applies only during the 12-month term
commitment period, and is separately itemized on your bill, yielding
an "In-Term Net Monthly Rate" (third column);
this discount is prorated to and lasts only through the end-date of your
term commitment period, but you may have the option of entering
into a new term commitment to receive a base rate, in-term discount and
net monthly rate for your service available at the time the new term
agreement is entered into.
*^ Federal Universal Service fund is added
to each plan, and may change from time to time, even during a term contract.
Please see our FUSF FAQ.
Raw Bandwidth reserves its right to add FCC, CPUC,
or government fees, assessments, and taxes imposed on bundled
telecommunications services or the Internet service itself.
** 12-month term agreement information:
With a 12-month term agreement, you can get WAIVED self-installation of
the DSL line, and a reduced monthly fee. The
term agreement must be completed and returned within two weeks of
the installation due date for your DSL service in order to be effective
as of the start of service. If you fail to return a properly executed term
agreement within that time, you will be billed and must pay for the $60
line activation fee, and the higher monthly rate retroactive to the start of
service. If you return the DSL term agreement after this two week window,
your term will be effective as of the date of receipt of the agreement, and
the installation charge won't be waived. Please be sure to return the
completed term agreement! This is been a big problem in the past, and
it is YOUR RESPONSIBLITY!
EQUIPMENT OFFER: New customers only (no DSL service with Raw Bandwidth in the
past twelve months) can receive a Used bridge/modem DSL
equipment package with 5 DSL microfilters at no charge in addition to the
above benefits by signing and returning our 12-month DSL term agreement within
two weeks of the due date for your order. (If you need a DSL splitter,
you will have to purchase one, but can get the Used DSL bridge/modem at no
charge to use with it under this offer.) If you fail to make the deadline,
equipment will be billed at the listed price and Raw Bandwidth is under
no obligation to waive the charges. You understand that Raw Bandwidth
generally supplies used equipment, but warranties the equipment it provides
for a period of 1 year; if it fails under normal use, we will swap it
out at no charge. We pay for ground shipping to you; you must pay for
ground shipping back to us when it's necessary to return equipment. If
service is unavailable, or you need to return equipment for any other
reason, you must ship to arrive to us within three weeks or you'll
be billed regular price for the unreturned equipment. Raw Bandwidth
may, in its sole discretion, extend this offer to existing customers
with failed equipment outside of warranty in exchange for a new term
agreement.
There is a maximum of $200 early termination charge if you break a term
commitment with us, with some ability to mitigate the early termination
liability in the case of a move (for example, by establishing a new term
at a new location within our service area). On our present term pricing
plans, once you have completed the initial twelve months, pricing remains
at your base term rate on a month-to-month basis by default; note however
that some plans have an additional in-term discount which expires at
the end of the term period, but you may be able to enter into a new
term to receive the discount. Please read the full
terms and conditions [pdf]
of this offer.
EXISTING CUSTOMERS: Presently, you do NOT need to disconnect
and reconnect to sign on to the term commitment offer; just complete and
return the PDF acknowledgement form, as instructed in the term commitment
document, and your term will
begin as soon as as properly completed acknowledgement form is received.
Note if you are an existing customer who signed on to a term agreement at
your present location in the past, you will need to sign onto a new
term agreement to obtain lower base pricing, if available above. Also while
as of 7/5/05, many existing customers are not being billed the Federal
USF reimbursement, any new term, speed change, or move of service, will
result in the FUSF assessment being added. This offer for existing
customers to sign a new term to receive new term pricing is subject to
modification or withdrawal at any time and without notice.
Additional notes for Business DSL service
from Raw Bandwidth: * Subnets of 4-bits or larger must be justified based on
need. Additional Services Included with Business DSL service from Raw Bandwidth Your business-grade DSL connection also comes with the
following at NO ADDITIONAL CHARGE! Additional Services Available
All terms and parameters of these accounts, both explicit
and implied, are subject to change without notice prior to the account being implemented,
and with reasonable notice (generally 30 days) after the account has been activated. Raw Bandwidth
may, in its discretion, "grandfather" advantagious terms and/or pricing for an
existing customer or group of customers. Questions? sales@rawbandwidth.com
Copyright ©2000-2007 Raw Bandwidth
Communications. All Rights Reserved. |
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