Digital Subscriber Lines for Residence


Residential DSL is the primary way that Raw Bandwidth provides broadband service to individual residential addresses.   We offer standalone ADSL2+/VDSL2 and Bonded ADSL2+/VDSL2 (two-line) service at speeds up to 50Mbps/5Mbps and 100Mbps/10Mbps respectively in limited but growing areas on a network operated by our own last-mile facilities-based carrier subsidiary, currently in significant portions of San Francisco, South San Francisco, San Bruno, Oakland, Daly City, Colma, Millbrae, Burlingame, Los Altos, Santa Clara, Milpitas, Union City, and in some cases portions of adjacent cities including San Mateo and La Honda.   We offer both static and dynamic IP services, and no underlying voice phone service is required.

If you're looking for service at your business location, please see our Business DSL page.

Select the appropriate tab to review monthly service pricing:

ADSL2+/VDSL2

This service is standalone, no voice service is required.  It has limited but growing availability, currently available in much of San Francisco, South San Francisco, San Bruno, Oakland, Daly City, Colma, Millbrae, Burlingame, Hillsborough, Los Altos, and portions of San Mateo.

Residential Service Pricing:

Speed (download/upload)* Dynamic IP
Address
Static IP
Address
    
Federal
USF
(as of 8/14/06)*^
Up to 3Mbps/512Kbps
$29.95
$39.95

+$0.00
Up to 12Mbps/1Mbps
$39.95
$49.95

+$0.00

Up to 20Mbps/1.5Mbps ADSL2+

Up to 50Mbps/5Mbps VDSL2**

$49.95
$59.95

+$0.00



*^ Federal Universal Service fund is added to each plan, and may change from time to time, even during a term contract. Please see our FUSF FAQ. Raw Bandwidth reserves its right to add FCC, CPUC, or government fees, assessments, and taxes imposed on bundled telecommunications services or the Internet service itself.
* Downstream and upstream speeds on these services are dependent on your distance from the serving Central Office (CO) and other factors which effect the speed our ADSL2+ equipment can provide over your particular line. Potential speeds are quoted in terms of DSL synch rate; subtract approximately 15% for protocol overhead (mostly ATM) for actual throughput.

** VDSL2 service is available within approximately 3.5Kft wire feet from the serving Central Office.  In order to receive full speed you must be very close to the serving Central Office and most customers achieve something somewhat less.  As distance increases, viable speeds for VDSL2 converge on ADSL2+ speeds to the point where eventually nothing is gained from VDSL2.

Customers may sign up for this service on a month-to-month basis at the same monthly rates, however signing up under a 12-month term gets you free line activation and inside wire work to adjust existing inside wire, and a free loaner DSL equipment to be returned upon your end of service.

Please email us (preferred) or call (650) 802-8006 with your full address to confirm availability or place an order!


This service is Bridged or Routed, and PPPoE is NOT used.  Service comes with one dynamic or static IP address (depending on plan) for a host or computer on your side of the connection. While we don't mind if you use Network Address Translation (NAT), you will need to provide your own device to perform NAT functions, and Raw Bandwidth does not provide technical support for customer's NAT devices or routers.

Additional IP addresses and subnet blocks are available on Static IP service as follows:

  • 2nd and 3rd individual IP address: $5.00/mo/ea
  • 3-bit subnet (5 usable IP addresses): $15.00/mo
  • 4-bit subnet* (13 usuable IP addresses): $30.00/mo
  • 5-bit to Full Class C** (29 to 253 usable IP addresses): $xx/mo

* Subnets of 4-bits or larger must be justified based on need.
** More than a Class C may be available on a negotiated basis.

Bonded ADSL2+/VDSL2

This service is standalone, no voice service is required. It utilizes two copper pairs from the serving central office to, more or less, double the speeds available at an address. It has limited but growing availability, currently available in much of San Francisco, South San Francisco, San Bruno, Oakland, Daly City, Colma, Millbrae, Burlingame, Hillsborough, Los Altos, and portions of San Mateo.

Residential Service Pricing:

Speed (download/upload)* Dynamic IP
Address
Static IP
Address
    
Federal
USF
(as of 8/14/06)*^
Up to 6Mbps/1.0Mbps
$54.95
$64.95

+$0.00
Up to 15Mbps/1.5Mbps
$64.95
$74.95

+$0.00
Up to 24Mbps/2.0Mbps
$74.95
$84.95

+$0.00

Up to 40Mbps/3.0Mbps Bonded ADSL2+

Up to 100Mbps/10Mbps Bonded VDSL2**

$84.95
$94.95

+$0.00



*^ Federal Universal Service fund is added to each plan, and may change from time to time, even during a term contract. Please see our FUSF FAQ. Raw Bandwidth reserves its right to add FCC, CPUC, or government fees, assessments, and taxes imposed on bundled telecommunications services or the Internet service itself.

* Downstream and upstream speeds on these services are dependent on your distance from the serving Central Office (CO) and other factors which effect the speed our ADSL2+ equipment can provide over your particular line. Potential speeds are quoted in terms of DSL synch rate; subtract approximately 15% for protocol overhead (mostly ATM) for actual throughput.

** VDSL2 service is available within approximately 3.5Kft wire feet from the serving Central Office.  In order to receive full speed you must be very close to the serving Central Office and most customers achieve something somewhat less.  As distance increases, viable speeds for VDSL2 converge on ADSL2+ speeds to the point where eventually nothing is gained from VDSL2.

Customers may sign up for this service on a month-to-month basis at the same monthly rates, however signing up under a 12-month term gets you free line activation and inside wire work to adjust existing inside wire.

Please email us (preferred) or call (650) 802-8006 with your full address to confirm availability or place an order!


This service is Bridged, and PPPoE is NOT used.  Service comes with one dynamic or static IP address (depending on plan) for a host or computer on your side of the connection. While we don't mind if you use Network Address Translation (NAT), you will need to provide your own device to perform NAT functions, and Raw Bandwidth does not provide technical support for customer's NAT devices or routers.

Additional IP addresses and subnet blocks are available on Static IP service as follows:

  • 2nd and 3rd individual IP address: $5.00/mo/ea
  • 3-bit subnet (5 usable IP addresses): $15.00/mo
  • 4-bit subnet* (13 usuable IP addresses): $30.00/mo
  • 5-bit to Full Class C** (29 to 253 usable IP addresses): $xx/mo

* Subnets of 4-bits or larger must be justified based on need.
** More than a Class C may be available on a negotiated basis.

Customers must purchase a Bonded ADSL2+ modem (Comtrend Nexuslink 5630) for $49.95+tax for a used unit with 12-month warranty from Raw Bandwidth, or $99.95+tax for a new unit Comtrend Nexuslink 3100u.  By default we configure as a pure bridge with NAT routing disabled, which is how we recommend using it.  Most customers add a separate wireless router. Customers may purchase this device anywhere they choose, however they are not readily available and our pricing is good.




Raw Bandwidth's residential DSL services are provided at a flat-rate, regardless of how much Internet access traffic you consume each month.  We do not permit sharing of your DSL connection outside of your own dwelling unit, due to the actuarial assumptions about use of your connection. You may share it with your roommates and family members who live with you, but may not use it to provide Internet access to your neighbors or the general public, whether via wired or wireless connections, for free or for charge. If you would like to resell/give/trade your connection (all termed 'resale' whether you receive money or not), please contact us to negotiate pricing for a resellable connection. We are open to using DSL lines for such purpose, but Residential DSL pricing is predicated on assumptions for typical traffic/usage by the residents of a single dwelling unit.  Running servers on our DSL services that have static IP addressing is permitted.


Click these to review more detailed information related to our DSL service:

Additional Services Included with DSL

Your DSL connection also comes with the following at NO ADDITIONAL CHARGE!

  • Three (3) POP email boxes @rawbw.com or your own domain if you have one
  • DNS hosting of your domain name for email purposes (registration fees additional, or register wherever you like), and pointing hosts to your network including to your web server, if desired (only allowed on static IP services).
  • or optionally secondary DNS servers if you host your own domain on static IP service.

Additional Services to Add to DSL

  • Additional POP email box on our server @ $3/mo/ea.
  • Shell account (first): $6/mo.
    • Included: 3GB of disk space
    • Included: 2GB/mo. of Web/FTP data serving
    • Included: CGI-BIN directory; scripts run as your UID
    • Additional Disk Space Quota
    • Additional: 1GB of Web/FTP data serving traffic @ $2/block, as incurred
    • Option: Virtual Web/FTP hosting @ $7/mo. (max 3 per shell)
  • Shell account (second and beyond): $12/mo/ea.
    • Options for additional shell accounts... same as with first shell.

12-Month Term Agreement Details for Free Install

With a 12-month term agreement, you can get WAIVED full tech-install, or activation to the demarc if self installing.

There is a maximum of $15/mo per line per month (bonded DSL is *two* lines) or partial month remaining on an uncompleted term as early termination charge if you break a term commitment with us, with some ability to mitigate the early termination liability in the case of a move (for example, by establishing a new term at a new location within our service area). On our present term pricing plans, once you have completed the initial twelve months, pricing remains at your base term rate on a month-to-month basis by default.

One-time Charges That May Be Incurred

Line Activation to MPOE: $50 WAIVED with self-installation on 12-month term plan

Line Activation to MPOE: $50 with self-installation on month-to-month plan

Move Service: Same as new installation. New term agreement typically results in no charge.

Downgrade Service Speed Plan within single line or 2-pair Bonded category: $20 if current speed plan not in place for at least three months when downgrading; no charge thereafter

Inside Wire Work: $75 for first line, $45 each additional line handled during the same visit, to adjust existing inside wire for standalone ADSL2+ and Bonded ADSL2+ services (does not include pulling new inside wire cable);  all other cases, negotiable; when Raw Bandwidth must come to your premise to assist with inside wiring issues, install a splitter, etc.

Trouble Dispatch: minimum $60 (discuss prior to dispatch; applies ONLY if trouble is NOT found on telco side of inside wiring demarcation).

Hardware Required for DSL Service


Hardware is required but you may supply your own (plus sales tax): 

HardwarePrice
Loaner single-line DSL modem while service active
$0.00/mo.

Purchase Loaner single-line DSL modem

(IF NOT RETURNED WITHIN 3 weeks of service end)

$29.95-$69.95 depending on model
Purchase Bonded ADSL2+ Modem (used w/ 12-month warranty)
$49.95
Purchase Bonded VDSL2/ADSL2+ Modem (new)
$99.95

6-Month Prepayment by Check Discount Offer

A discount of 10% for 6-month prepayment by check or money order is presently available for prepayment of the base monthly DSL charge (not available with credit card payment). Billing for new accounts will be prorated to the calendar month for an approximately 6-month period; existing accounts may elect this offer for the next regular bill, provided account is fully current. Additional services such as extra IP address, shell account, and domain hosting must be paid through the same period, and most also receive this discount. This offer is not in and of itself a term commitment; if adjustments to the account are made mid-period, credits or billing will be issued, and the terms of any seperate term agreement, if any, will be applied as applicable; then, refund of credit balance, if any, is available for closed accounts. Discount may be revoked if invoice becomes past due, or if payment instrument on this or any previous payments made to us is returned unpaid (ie. NSF check). You are not obligated to continue with 6-month billing after a prepaid period; simply request that we change your account to regular billing without this discount. Note Federal USF is NOT discounted by this offer, nor are equipment costs or other non-recurring fees. This offer may be modified or withdrawn at any time and changes or withdrawal will not affect your obligations to complete any applicable term commitments or comply with other agreements with us; you may elect to prepay for up to 12-months to ensure this discount is available for your full term commitment. This offer is available to existing customers.


All terms and parameters of these accounts, both explicit and implied, are subject to change without notice prior to the account being implemented, and with reasonable notice (generally 30 days) after the account has been activated. Raw Bandwidth may, in its discretion, "grandfather" advantagious terms and/or pricing for an existing customer or group of customers.